tk716 Privacy Policy — How We Protect Your Personal Data

tk716 is Bangladesh's trusted online casino and sports betting platform, operating at tk716.io. We are committed to handling the personal data of our players with transparency, care, and respect. This Privacy Policy describes our data practices in full and forms part of our wider Terms & Conditions.

This policy applies to all individuals who:

• Visit the tk716 website at tk716.io, whether or not they hold a registered account;
• Register and maintain an active player account on the tk716 platform;
• Contact tk716 through any support channel, including live chat, email, or WhatsApp;
• Participate in any promotional offer, tournament, or loyalty programme operated by tk716.

tk716 acts as the data controller in respect of all personal data collected through the platform. This means we determine the purposes for which, and the means by which, personal data is processed. Where we engage third-party processors — such as payment service providers or identity verification partners — we ensure appropriate contractual safeguards are in place.

If you have any questions about how tk716 handles your personal data, you may contact our data support team at any time at [email protected].

tk716 collects and processes the following categories of personal data from players and website visitors. We collect only the data that is necessary for the purposes described in this policy.

tk716 does not collect or store payment card numbers, full bank account credentials, or any biometric data beyond identity document photographs submitted for KYC purposes.

tk716 collects personal data through a combination of direct interactions, automated technical means, and authorised third-party sources:

• Direct interactions: Data you voluntarily provide when registering an account, completing KYC verification, making a deposit or withdrawal, contacting our support team, or participating in a promotion.
• Automated technologies: When you access and use the tk716 website, our servers automatically record technical data including your IP address, browser information, and usage behaviour. This is collected through server logs, cookies, and similar tracking technologies (see Section 9 for full cookie details).
• Payment service providers: When you conduct a transaction via bKash, Nagad, Rocket, or Upay, those providers share transaction confirmation data with tk716 to enable account crediting and withdrawal processing.
• Identity verification partners: Where third-party KYC verification services are used to authenticate identity documents, those partners may return structured verification results to tk716.
• Publicly available sources: In connection with fraud prevention and AML compliance, tk716 may reference publicly available records to verify player information or assess risk.

tk716 does not purchase personal data lists from third-party marketing brokers or data resellers. All data collected is directly related to the operation of the platform and the player relationship.

tk716 processes personal data only for the following defined purposes. We do not use personal data for any purpose that is incompatible with those listed below:

• Account management: Creating, maintaining, and securing your tk716 player account, including authentication of login sessions.
• Transaction processing: Facilitating deposits and withdrawals in Bangladeshi Taka (৳) via bKash, Nagad, Rocket, and Upay, and maintaining accurate account balance records.
• Identity verification (KYC): Verifying player age (21+ requirement), identity, and address in compliance with anti-money laundering obligations and responsible gaming standards.
• Fraud and security monitoring: Detecting, investigating, and preventing fraudulent activity, unauthorised account access, money laundering, and platform abuse.
• Customer support: Responding to player queries, resolving disputes, and maintaining support records for quality assurance purposes.
• Responsible gaming: Monitoring gaming activity to identify potential problem gambling patterns and applying player-requested responsible gaming tools including deposit limits, session controls, and self-exclusion.
• Platform improvement: Analysing aggregated usage data to improve platform performance, user experience, and game offerings.
• Marketing communications: Sending promotional offers, bonus notifications, and platform updates to players who have opted in to receive such communications. Players may withdraw marketing consent at any time.
• Legal compliance: Fulfilling obligations under applicable laws, responding to lawful requests from regulatory or law enforcement authorities, and maintaining records as required.

Each instance of personal data processing carried out by tk716 is supported by one or more of the following legal bases:

• Contractual necessity: Processing required to perform our obligations to you as a registered player — including account management, transaction processing, and customer support — is necessary for the performance of the contract between you and tk716.
• Legal obligation: Certain processing activities — including KYC/AML verification, fraud reporting, and record-keeping — are required to comply with applicable legal obligations.
• Legitimate interests: tk716 has legitimate interests in maintaining platform security, preventing fraud, and improving the player experience. We process technical and usage data for these purposes where doing so does not override your privacy interests.
• Consent: Where we send marketing communications or deploy non-essential cookies, we rely on your explicit consent. You may withdraw consent at any time without affecting the lawfulness of prior processing.

tk716 does not share personal data with third parties except in the circumstances described below. In all cases, data sharing is limited to what is strictly necessary for the stated purpose.

• Payment service providers: bKash, Nagad, Rocket, and Upay receive the minimum transactional data necessary to process deposits and withdrawals on your behalf.
• Identity verification partners: Where third-party KYC services are employed, identity document data is shared with those partners solely for the purpose of verifying your identity and age.
• Fraud prevention and AML partners: tk716 may share relevant transaction and identity data with anti-fraud or anti-money laundering service providers as part of its compliance programme.
• Technology and infrastructure providers: Hosting, cloud storage, and platform infrastructure providers may have incidental access to data stored on their systems. All such providers are bound by strict data processing agreements.
• Regulatory and law enforcement authorities: tk716 will disclose personal data to governmental, regulatory, or law enforcement bodies where required to do so by applicable law, court order, or other legal process.
• Business transfers: In the event of a merger, acquisition, or sale of all or part of the tk716 business, player data may be transferred to the acquiring entity. You will be notified of any such transfer and the new entity's privacy policy before any change in data controller becomes effective.

tk716 does not share personal data with third-party advertisers, data brokers, social media platforms, or marketing agencies.

tk716 retains personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. The following retention periods apply:

Upon expiry of the applicable retention period, personal data is securely deleted or anonymised so that it can no longer be attributed to an individual. Anonymised, aggregated data may be retained for analytical purposes beyond these periods.

tk716 implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:

• SSL/TLS encryption: All data transmitted between your device and the tk716 platform is encrypted using industry-standard Transport Layer Security (TLS) protocols. The padlock symbol visible in your browser confirms this protection is active.
• Encrypted data storage: Sensitive personal data — including identity documents and financial data — is stored in encrypted form within secured database environments with restricted access controls.
• Access controls: Internal access to personal data is restricted on a strict need-to-know basis. All personnel with access to player data are subject to confidentiality obligations.
• Intrusion detection: tk716's infrastructure is monitored continuously for suspicious activity, unauthorised access attempts, and potential security incidents.
• Password security: Player account passwords are stored using one-way cryptographic hashing. tk716 staff cannot view your password in plain text.
• Regular security assessments: The tk716 platform undergoes periodic security reviews and vulnerability assessments to ensure its defences remain current.

Despite our best efforts, no online platform can guarantee absolute security. In the event of a data breach that is likely to result in a risk to your rights or freedoms, tk716 will notify affected players promptly and take all reasonable steps to mitigate the impact.

tk716 uses cookies and similar tracking technologies to operate the platform, improve your experience, and gather analytical insights. A cookie is a small text file placed on your device when you visit a website. Cookies do not contain executable code and cannot access other files on your device.

tk716 uses the following categories of cookies:

• Strictly necessary cookies: Essential for the platform to function. These enable you to log in, maintain your session, and use core features. They cannot be disabled without breaking platform functionality.
• Functional cookies: Remember your preferences such as language settings, responsible gaming configurations, and display preferences to personalise your experience across sessions.
• Analytical cookies: Collect aggregated, anonymised information about how visitors use the platform — pages visited, time on site, navigation paths — to help us improve usability and performance. This data does not identify individual users.
• Session security cookies: Used to detect and prevent fraudulent or automated activity and to maintain the integrity of your login session.

tk716 does not deploy third-party advertising or retargeting cookies. No cookie data collected on tk716 is shared with external advertising networks.

You may manage cookie preferences through your browser settings. Disabling strictly necessary cookies will impair your ability to use the platform. Disabling functional or analytical cookies will not prevent you from accessing core features but may reduce personalisation.

As a tk716 player, you hold the following rights in respect of your personal data. To exercise any of these rights, please contact us at [email protected] with your registered account details and a description of your request. We will respond within 30 days.

tk716 will not charge a fee for exercising your rights in normal circumstances. We may ask you to verify your identity before processing a request to protect your data from unauthorised access.

tk716 is strictly an adults-only platform. The tk716 service is not directed at, and must not be used by, any individual under the age of 21. We do not knowingly collect or process personal data from individuals under 21 years of age.

As part of our registration process and KYC procedures, tk716 takes active steps to verify that all players meet the 21+ age requirement before granting access to the platform. If we become aware, or have reasonable grounds to suspect, that a player is under 21 years of age, we will:

• Immediately suspend the relevant account pending investigation;
• Void any balance, bonuses, or winnings associated with the account;
• Delete all personal data associated with the account to the extent permitted by our legal obligations;
• Notify appropriate authorities if required by applicable law.

tk716 reserves the right to update or revise this Privacy Policy at any time. When we make material changes, we will notify registered players by displaying a prominent notice on the platform or by sending an email to the address associated with your account. The "Effective Date" at the top of this document will always reflect the date of the most recent revision.

Continued use of the tk716 platform following the effective date of any revised Privacy Policy constitutes your acceptance of the changes. If you do not agree with any changes made to this policy, you should stop using the platform and contact [email protected] to discuss your options, including account closure and data deletion where applicable.

We encourage all players to review this Privacy Policy periodically to stay informed about how tk716 protects their personal data. The current version of this policy is always accessible at tk716.io/privacy-policy.